Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Orders are processed within 1–3 business days.

Once shipped, delivery typically takes 7–12 business days, depending on your location.

You’ll receive tracking information as soon as your order ships.

Do you offer free shipping?

Yes — all orders ship free, no minimum required.

Where do you ship from?

Orders are fulfilled from trusted partners and warehouses, including locations within the U.S. and internationally, depending on the product and destination. This helps ensure timely delivery.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive an email with tracking details so you can follow your delivery.

Returns & Refunds

What is your return policy?

You may request a return within 30 days of delivery.

Items should be returned in like-new condition. Original packaging is recommended whenever possible to ensure a smooth return process.

How do I start a return?

Contact us using the contact form on our site or email support@arizzze.com with your order number. We’ll guide you through the next steps.

When will I receive my refund?

Once your return is received and approved, refunds are issued to your original payment method. Please allow 5–7 business days for the refund to appear, depending on your bank or payment provider.

What if my item arrives damaged or incorrect?

If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and a photo of the issue. We’ll make it right.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Products

Do your products make noise?

Many Arizzze products are specifically designed to be quiet or sound-free, supporting calmer nights and gentler mornings. Product pages clearly describe how each item works.

Do your products require apps or Bluetooth?

Some products are intentionally designed to be phone-free, with no apps, Bluetooth, or notifications. If a product requires an app, this will be clearly stated on its product page.

Are your products safe to use overnight?

Yes. Our products are selected and designed for comfort and everyday use, including overnight use when applicable. Always follow the care and usage instructions provided with your product.

Account & Support

How can I contact you?

For the fastest support, we recommend using the contact form on our site.

You can also email us directly at support@arizzze.com.

We typically respond within 1 business day.

I entered the wrong address — can it be changed?

If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it. Once an order has shipped, address changes may not be possible.

Do you offer discounts or promotions?

From time to time, we may offer special pricing or promotions. The best way to stay informed is to join our email list or check the site for current offers.

About Arizzze

What is Arizzze?

Arizzze is a thoughtfully curated sleep brand focused on calmer nights and gentler mornings. We believe better sleep starts with simple, intentional tools — not more noise or stimulation.

Why choose Arizzze?

We focus on:

  • Quiet, low-stress solutions
  • Thoughtful design
  • Clear expectations and honest communication

Everything we offer is chosen to support better rest, not overwhelm it.

Still have questions?

We’re always happy to help.

Reach out via our contact form or email support@arizzze.com.